Soft Skills

  • effective communication
  • time management
  • problem-solving
  • decision-making
  • exceptional attention to detail
  • critical thinking
  • internal and external stakeholder and SME engagement
  • collaboration
  • prioritisation


  • Storyline 360
  • Adobe Photoshop
  • Microsoft Office suite (advanced)
  • Camtasia Studio
  • Snagit
  • WordPress
  • Inkscape
  • Gimp
  • Audacity

e-Learning Design and Development

  • learning needs analysis
  • learning theories and instructional design models
  • adult learning principles and strategies
  • storyboarding
  • content analysis and conversion
  • graphic design
  • template design
  • custom content development
  • course development
  • evaluation
  • end-to-end project management

Courses I’ve Worked On

  • Ground Surveillance Procedure
  • Preventing 4WD Rollovers
  • Recruitment
  • Wellbeing
  • Workplace Bullying
  • Medical Telephone Consultations
  • Pharmacotherapeutics
  • Privacy and Confidentiality
  • Customer Service
  • Asbestos
  • Confined Space Awareness
  • Hazard Management
  • Hazardous Manual Tasks
  • Injury Management
  • Privacy Awareness
  • Record Keeping
  • Risk Management
  • Safety in Design
  • Induction
  • Your Workplace Health and Safety Responsibilities
  • Business Account Executive Training
  • Moisture Determination
  • Standardising Operating and Cleaning Balances
  • Introduction to Gowning
  • Formulating and Neutralising NaOH
  • Influencing People
  • Business Strategy
  • Managing Stress
  • Stop Smoking
  • Bank Secrecy Act and USA Patriot Act
  • Understanding Unconscious Bias
  • Sexual Harassment Prevention
  • Pharmacy SOPs
  • Counter Terrorism
  • Pursuit Policy
  • Receipting Program
  • Induction


Visual Resume

This visual resume was created as an exercise in visual storytelling.  You won’t find the usual linear timeline of my career in here, but more a story about who I am, my journey and the skills I’ve developed along the way.


7 thoughts on “Expertise

    1. The curtains are an image (of red curtains) on the first slide in my PowerPoint file. The first slide advances after 1 second, with a 2 second duration and the second slide has a “Curtains” transition added with a 6 second duration. Thanks for asking!


  1. Hi Dianne, I just noticed that “curtains” are a transition in PPT. I have been away from this for awhile and when I upgraded to 2016 version, I was not aware of it.


    1. Hi Ivana – I used PowerPoint to make this – I just love the animations this software offers, and you can publish to video, which is what I did. Good luck with yours!


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